FAQ
What are the essential differences between Mango Accelerator and other acceleration services?
Mango Accelerator's primary differentiation from traditional accelerators lies in its underlying protocol. While most accelerators still use IPsec or IKEv2, Mango Accelerator fully employs the WireGuard protocol, which has only 4000 lines of code (compared to IPsec's over 600,000 lines) and offers 3-5 times the transmission speed while significantly reducing battery consumption. Additionally, Mango Accelerator's no-logs policy has passed independent audits by Cure53, with the audit report being completely transparent, ensuring that speed and security can coexist.
Which operating systems and devices does Mango Accelerator support?
Mango Accelerator provides native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as major Linux distributions (Ubuntu, Fedora, Debian, etc.). Furthermore, Mango Accelerator offers detailed router setup guides, compatible with major router firmware such as Asus, Netgear, OpenWrt, enabling protection for all connected devices with a single configuration.
What if I'm not satisfied with Mango Accelerator? How can I get a refund?
Mango Accelerator offers a 30-day unconditional money-back guarantee. Within 30 days of purchase, if you are not satisfied with the service, simply reach out to our support team via live chat or by sending an email to support@vpnjs.net without providing any reason, and you can apply for a full refund. Refunds are typically processed back to your payment account within 1-3 business days.
What is the actual connection speed I can expect with Mango Accelerator?
Mango Accelerator has over 3000 high-speed server nodes deployed globally, and actual test results indicate that average latency to Asia-Pacific nodes is below 30ms, latency to North American nodes is around 80-120ms, with download speeds reliably exceeding 500Mbps on gigabit broadband. Thanks to WireGuard's efficient design, Mango Accelerator maintains stable and smooth connections even in complex network environments.
What does Mango Accelerator's no-logs policy entail?
Mango Accelerator's no-logs policy covers all aspects: no logging of your original IP address, connection timestamps, visited websites or domains, DNS queries, or bandwidth usage data. All servers operate in a pure RAM environment, automatically wiping data upon physical reboot. This policy has been thoroughly audited by the well-known international security auditing firm Cure53, with the complete audit report available on Mango Accelerator's official website.
How can I configure Mango Accelerator on my router?
Mango Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps usually include: 1) logging into the router management interface; 2) going to acceleration client settings; 3) importing the configuration file provided by Mango Accelerator; 4) entering your Mango Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically gain accelerator protection without needing individual client installations.
Can Mango Accelerator be used to watch streaming content?
Yes, Mango Accelerator is specifically optimized for streaming performance. Our high-speed nodes can play 4K ultra high-definition video content smoothly. Mango Accelerator regularly updates the server IP pool to ensure a stable streaming access experience. However, please note that Mango Accelerator does not encourage users to violate any streaming platform's terms of service.
Will using Mango Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Mango Accelerator has a negligible impact on internet speed. In most cases, speed loss is under 5-10% of the original bandwidth. In specific scenarios, if your ISP throttles particular traffic types (such as video streaming or P2P), using Mango Accelerator may actually enhance your speed because the encrypted connection prevents the ISP's deep packet inspection (DPI) and traffic identification.
Does Mango Accelerator support simultaneous connections on multiple devices?
Yes, the Lightning version of Mango Accelerator supports up to 6 devices connected simultaneously, while the Premium version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more without extra cost. If you need to protect more devices, it’s recommended to configure Mango Accelerator on your router, which will automatically secure all family devices with a single setup.
How does Mango Accelerator protect my security on public WiFi?
Public WiFi is a high-risk environment for hackers to steal data. Once connected to Mango Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it extremely difficult for anyone on the same network to conduct man-in-the-middle attacks or sniff your data. Mango Accelerator also features automatic connection functionality: when an unsafe WiFi network is detected, it automatically activates accelerator protection.
Is Mango Accelerator's no-logs policy verified by a third party?
Yes, Mango Accelerator's no-logs policy has been independently reviewed by the internationally recognized security auditor Cure53. The audit team conducted a thorough examination of Mango Accelerator's server infrastructure, codebase, and operational processes, confirming that Mango Accelerator does not log any identifiable user data. The complete audit report is publicly available on Mango Accelerator's official website.
Does Mango Accelerator support Linux systems?
Yes, Mango Accelerator provides a native command-line client for Linux, supporting major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Does Mango Accelerator offer static IP addresses?
Yes, the Premium version of Mango Accelerator includes a dedicated static IP address. Static IPs are especially useful for scenarios like remote access to company networks or NAS, running online services that require a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is dedicated solely to you and will not be shared with other users.
How can I ensure that Mango Accelerator does not leak my IP address?
Mango Accelerator has built-in comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents browsers from exposing your true IP through WebRTC; and IPv6 leak protection ensures that IPv6 traffic is also secured. You can use the built-in leak testing tool within the Mango Accelerator client or access third-party detection sites to verify your protection status.
Can Mango Accelerator handle internet interference?
Mango Accelerator’s self-developed obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technology. In environments with stricter network restrictions, Mango Accelerator’s obfuscation mode can help users break through blocks and regain access to the free internet. However, please note that Mango Accelerator advocates for responsible use of accelerators, adhering to local laws and regulations.
What payment methods does Mango Accelerator accept?
Mango Accelerator supports a variety of secure payment options: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can provide additional anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure your payment information is secure.
Where are Mango Accelerator’s servers located?
Mango Accelerator has over 3000 servers deployed across more than 80 countries and regions worldwide. Major coverage areas include: North America (over 30 cities in the USA, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, and Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, and India), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Does Mango Accelerator offer browser extensions?
Yes, Mango Accelerator offers browser extensions for Chrome and Firefox. The browser extensions run lightweight, only encrypting traffic within the browser (not affecting other applications). They are particularly suitable for scenarios requiring quick IP switching, such as cross-border shopping comparisons. The browser extension also includes built-in WebRTC leak protection and ad-blocking features.
How can I contact Mango Accelerator's customer support team?
Mango Accelerator offers various customer service channels: 1) 24/7 live chat—visit Mango Accelerator's official website for real-time interactions with support, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a response within 24 hours; 3) Help center—contains hundreds of detailed tutorials and troubleshooting guides. Our support team provides bilingual service in both Chinese and English.
How does Mango Accelerator's ad-blocking feature work?
Mango Accelerator’s Lightning and Premium versions come with built-in ad-blocking and malicious website protection. This feature operates at the DNS level, maintaining a domain blacklist containing over 1 million rules that prevents the loading of ad trackers, malicious domains, and phishing sites during the DNS resolution phase. This approach is more efficient than traditional browser ad blocker plugins because it stops unwanted connection requests at the network level.